Dutch Tech — From Static Website to a Full Service Platform
From a brochure site and phone-tag bookings to a bespoke platform with AI diagnosis, payments, and a single admin — without handing the customer journey to a third-party scheduler.
The Challenge
Dutch Tech, a mobile device repair business, had a website that looked the part but did nothing beyond it. No booking system, no way for customers to pay a deposit, no online store. The business was relying on phone calls to take bookings and had been considering Booksy as a solution to manage appointments.
The problem with that approach was the same problem facing thousands of service businesses — a third party platform means customers leave your website, your brand disappears, and you're locked into a tool built for everyone rather than for you.
They came to Holland Systems wanting something better.
The Solution
We built a complete service platform from the ground up using Next.js, Tailwind CSS, Supabase, and Stripe.
The new platform replaced the static website with a fully functional customer-facing experience. Visitors land on an information-rich landing page designed to convert browsers into bookings, then move seamlessly into a custom booking system that keeps the entire journey on brand and on site.
The standout feature of the platform is the AI-powered fault diagnosis tool. If a customer doesn't know what's wrong with their device, they can describe the symptoms in plain language. An integrated LLM analyses the description, researches the issue if needed, and automatically selects the appropriate repair service on their behalf. This removes a significant barrier to booking — customers who would previously have called to ask questions can now get to a confirmed appointment in minutes without any human involvement.
Stripe is integrated throughout — customers pay a deposit at the point of booking, and the e-commerce store handles accessory and product purchases with the same seamless checkout experience.
The admin dashboard gives the business complete visibility and control. Bookings, customer data, repair status, and orders are all managed in one place — no switching between platforms, no manual data entry, no missed appointments.
The Outcome
Dutch Tech now operates a platform that does more than any off-the-shelf alternative could offer, at a fraction of the ongoing cost of subscription tools like Booksy.
“The system is amazing. We were planning on using Booksy but after a consultation with the team, we decided to take the plunge. Our new system goes above and beyond. We now spend less time answering calls and more time completing repairs.”
Less time on the phone. More time on the work. For a small repair business, that's a direct impact on revenue.
Tech stack
Next.js, Tailwind CSS, Supabase, Stripe
- Customer journey: landing page → booking → deposit, without leaving the site
- AI-powered fault diagnosis from plain-language symptoms
- Stripe deposits at booking plus e-commerce checkout for accessories
- Admin dashboard for bookings, customers, repair status, and orders
Outcomes
The intent is always the same: reduce friction, improve clarity, and ship a system that compounds over time.
- More repairs, fewer phone calls — clearer path from browse to confirmed booking
- Deposits and checkout on Stripe without sending customers to a generic marketplace
- One admin surface for bookings, customers, repair status, and orders